About Connectyx Global

Connectyx Global Solutions is a leading provider of business process and information technology outsourcing services. Founded in 1998, the company offers services including software development, quality assurance testing, infrastructure outsourcing, multilingual call center support and business process outsourcing. We specialise in delivering exceptional customer experiences and operational excellence.

Revenue and Valuation

Connectyx generates approximately $4.8 billion in revenue per year and has raised $112 million in funding over time.

Global Presence

With more than 40 locations worldwide, Connectyx employs over 20,000 professionals across the globe, with significant presence in the United States, China and the Philippines.

Team collaboration

Gallery

Showcasing our global work environment and team spirit.

Office Team Call Center Call Center

Who we are

Connectyx is more than just an outsourcing solution—we provide cutting‑edge solutions and best‑in‑class services for your unique needs and industry requirements. Owned and operated in the US, we provide customer support in several different fields, including:

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Award Winning Services

With our award winning services, we have helped Fortune 500 businesses win over their customers, year‑after‑year.

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US Owned and Operated

Since opening our doors in 2000, Connectyx has been owned and operated in the U.S., supporting hundreds of jobs close to home.

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Supporting 20+ Languages

To help increase your global footprint, we offer support in over twenty languages and provide support 24/7/365.

Connectyx Values & Company Culture

Help each other succeed.

Every day, we help each other succeed. We’re people focused and build strong relationships. We act for the company’s collective good. We encourage one another and help others learn and develop.

We listen, we care, we serve.

Every change we make goes through a unique and rigorous process that begins with listening to our voices: our customers.

We do what we say we’ll do.

We walk the talk. Every day, weekly, monthly and quarterly goals set at Connectyx are all about helping businesses succeed. As individuals, we commit to these goals and then hold ourselves and each other accountable.

Have engaged communication.

There’s no sugarcoating here. A positive‑agreeable approach is never welcome. Our communication allows for disagreement, real feedback and secure rapport. We practice engaged communications, focusing on being open, candid, and timely in sharing news and listening to make sure we serve.

We face challenges with optimism.

We may struggle, and things may not always go the way we planned, but we rally together to achieve big things. And we do it all with a smile.

Provide world‑class customer service.

We provide world‑class customer services, delivering exceptional value through great services and high quality interactions. We’re committed to our customers’ success and seek what’s best for both of us.

We check our egos at the door.

Abandon your ego, all who enter here. At Connectyx, we aren’t afraid to share the glory or shoulder the blame. We give credit where it’s due, own up to our mistakes and work to find solutions to problems we discover—even if the problem isn’t directly related to our job.

We innovate and constantly improve.

We share ideas, find new projects and inspire each other every day.

Be results focused.

We generate aggressive plans, based on the facts—then relentlessly implement those plans. We align our people, customers, strategy and processes. We are personally accountable, tenacious problem solvers who eliminate waste at every opportunity.

Do the right thing.

Finally, we do the right thing. We provide high‑quality services and results. We use Connectyx money and resources wisely. We earn respect, trust and confidence and we always do what we know is right, by good community citizens, and seek the diversity of thoughts, experience and ideas. Sometimes that means telling the client if our services aren’t the right fit.